Technology related queries
What we do?
How is 24hourstutor.com able to provide students with far better tutors than other sites?
If I forget my password, what do I do?
Can I cancel my subscription?
What are the gadgets / tools that i should have?
What are the system requirements?
What are the benefits while availing our services?
Do you offer the subscriber any kind of certificate?
Can you tell me the pricing structure?
In what all subjects are you offering tuitions ?
How many students a teacher would be addressing in one session?
Is there any special software that I would have to buy for taking tuitions?
Can I interact with the tutor verbally?
Whom do I contact in case I have trouble with payment and activation of my account?
Whom do I contact in case I have any technical difficulties while navigating through website?
How does my account get activated after I have made my payment?
Whom do I contact in case I have any content related query?
What does 24hourstutor.com do for the safety of children in an online environment?
My subject is not on the list of subjects 24hourstutor.com covers or my Prep exam is not on the list. What do I do?
Do I need an internet video camera (webcam)?
How should I schedule a session?
A. What we do?
We provide 24x7 online tuitions to students from Grade K to 12. We have highly talented, experienced and professional teachers, who are available round the clock to address any type of academic query that students might have. Also, we focus on identifying student's learning abilities, thus teaching every student accordingly. Unlike other tutors our foundation is laid on making the students understand concepts and giving them practical knowledge. This helps students understand the subject in a better way and perform exceptionally well in the exams. We conduct tests on a regular interval so as to adjudge the performance and improvements in a student. Tests are designed in such a way that brings out the best of the students and motivate them to perform better in next exam.
B. Why 24hourstutor.com?
It is our experience that students, both young and older, love learning online. At 24hourstutor.com, though the tutor and student are not physically sitting face to face, the whiteboard, text chat, and voice communication creates a real time environment.
The educationists have long felt that the tutoring is most effective if it is available at the point of need.
Some of our advantages are
- 24 hours availability of the tutors
- Only one-on-one session
- Each student is guided by one mentor
- Regular tests
C. How is 24hourstutor.com able to provide students with far better tutors than other sites?
24hourstutor's state-of-the-art technology and global team of experts provide students with individualized tutoring so that they truly learn and gain the knowledge needed for success. We provide students with personalized help and support at the precise moment of need. Students can utilize 24hourstutor for homework help and instant live assistance with quizzes, tests, and other projects. Because students can schedule tutoring sessions anytime and at their convenience, it's like having a tutor in their home or school 24 hours a day, 7 days a week.
Our online program begins with an assessment test that identifies a student's strengths and weaknesses, followed by the development of an individual learning plan. In addition to live one-on-one tutoring, students have access to worksheets, lessons, practice tests, question banks and animations to help them master a subject.
All our tutors have the experience of teaching atleast 1000 students.
All of them have either the masters degree in their respective subjects or teaching experience of atleast 5 years.
D. If I forget my password, what do I do?
You can click on the Forgot your password icon on the homepage. The password will be mailed to you at your e-mail address which was given to us at the time of registration.
E. Can I cancel my subscription?
Yes, you can cancel your subscription at any given point of time.
F. What are the gadgets / tools that I should have ?
All you need is :
- A PC (See Next FAQ for system requirements )
- High Speed internet connection
- Microphone & speaker
- Graphic Pad or Sketch Pad (Optional)
G. What are the system requirements?
H. What are the benefits while availing our services?
We have developed our programme so that students can reap following benefits:
i. Students can use our services round the clock thus not waiting for next class to clear their doubts or queries.
ii. Highly qualified tutors to share their vast knowledge with the students.
iii.We keep the track of performance during the student's tenure with us. Every student is taught focusing on his/her learning differences.
iv. We help students to connect with the tutors in a better way.
I. Do you offer the subscriber any kind of certificate?
No, we don't offer any kind of certificate to the subscriber.
J. Can you tell me the pricing structure?
K. In what all subjects are you offering tuitions ?
We cover the following subjects for Grade K to 12 and other higher level exams
- Elementary Math
- And more....
We follow the state and national curriculum. 24hourstutor researches the requirements of the local school or student's college and stick to them. Our tutors use same textbooks that are prevalent in schools.
L. How many students a teacher would be addressing in one session?
One teacher addresses one student at a time. We believe in one on one session for each student. It ensures the personal attention of teachers it removes the hesitation from the student's mind about asking the questions.
M. Is there any special software that I would have to buy for taking tuitions?
No, you just need to download a software, which is free of cost. The same will be forwarded to you as you register with us.
N. Can I interact with the tutor verbally?
Yes, you can interact with the tutor. It is a 2 ways communication, where teacher & student, both, can talk to each other. The teacher will use the whiteboard to write during the class. This whiteboard will be visible to the student and he can also write on it. The notes can be saved by the students for future reference.
O. Whom do I contact in case I have trouble with payment and activation of my account?
Please write a mail addressed to firstname.lastname@example.org and we will revert to you within 24~48 working hours.
P. Whom do I contact in case I have any technical difficulties while navigating through website?
Please write a mail addressed to email@example.com and we will forward it to our technical support team. We will revert to you within 24~48 working hours.
Q. How does my account get activated after I have made my payment?
If the payment has been made through credit card, your account will get activated immediately. If the payment was made through a Demand Draft or cheque, the account will be activated only after the DD or cheque has reached us and cleared.
R. Whom do I contact in case I have any content related query?
Please write a mail addressed to firstname.lastname@example.org and we will forward it to our content expert team. We will revert to you within 24~48 working hours.
S. What does 24hourstutor.com do for the safety of children in an online environment?
24hourstutor.com believes that media literacy and online safety lessons are key to ensuring children's Internet safety, and smart business practices, consumer decisions and parental involvement are crucial elements.
24hourstutor.com follows a all-direction approach to ensure the well-being of all students and tutors and create a safer environment for online learning.
24hourstutor.com's approach includes:
- Encouraging parents' involvement in their children's education.
- Encouraging that all communications between tutors and student occur within a parent-monitored e-mail address.
- Verifying tutors qualifications and background
- Monitoring student-tutor sessions by an expert.
- Recording all sessions and tutor-student interactions for future reference and allowing parents to observe their children's tutoring sessions to better understand what students are learning.
- Providing employed tutors rather than a tutor exchange
T. My subject is not on the list of subjects 24hourstutor.com covers or my Prep exam is not on the list. What do I do?
24hourstutor.com strives to cover most subjects and tests. In case you do not find your subject or test name on our list, please send an email to email@example.com. We will try and get back to you as soon as possible.
U. Do I need an internet video camera (webcam)?
No, there is no need to for a webcam.
U. How should I schedule a session?
Once you have registered with us (Demo or Paid), you can login using the user name & password provided to us at the time of registration.
On login you will be directed to "My Account" page.